Simplata Technologies Privacy Policy

January 28, 2021

Simplata Technologies was founded on the idea that personal, corporate and sensitive information should be handled with the utmost care. We take your privacy seriously and it's at the heart of our company.

The following lists how we collect, use and store information that we are detecting and protecting within your Slack system. By installing and using the Simplata Score or Simplata Protect applications for Slack (known here as the "Services") you and any entity you represent ("Customer") are consenting to our use of your information as outlined below.

This document is not the Simplata Technologies Terms of Service (“Terms”). Using any of the Simplata Services is covered by the Terms. Both this Simplata Privacy Policy and the Terms may be updated by Simplata at any time for any reason.

What's Covered?

This Privacy Policy covers treatment of information that we gather when you are accessing or using Simplata Services. This includes the Customer’s personal information such as name, address or billing data (“Personal Information”) along with other data we detect in scanning Slack channels on behalf of the Customer which might include Personal Information but also passwords, credentials, security keys and other data types (“Sensitive Information”).

Simplata collects and uses both Personal Information and Sensitive Information to provide the Simplata Services. That includes setting up a Simplata account, managing the access to Slack, and operating Simplata’s detection and protection services.

Will This Policy Change?

Simplata reserves the right to change this Privacy Policy as necessary to improve and update our Services. If this policy is changed we will inform our Customers through email and via the simplata.com web site. Continuing to use the Services after any changes to the Privacy Policy have been posted indicates acceptance of the new policy.

What Information does Simplata collect?

Information You Provide to Us

We receive and store any information you knowingly provide to us. For example, through the registration process and/or through your account settings, we may collect Personal Information such as your name, email address, phone number, and third-party account credentials (for example, your log-in credentials for Google, Slack or other third party sites). If you provide your third-party account credentials to us or otherwise sign in to the Services through a third-party site or service, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy. Certain information may be required to register with us or to take advantage of some of our features.

We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may email you about your use of the Services or send you marketing emails if you have selected to receive them.  Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. You may select not to receive communications from us at the time you provide your information or anytime by emailing us at support@simplata.com.

Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, "cookie" information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.

We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

If you click on a link to a third-party website or service, a third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

Do We Share Any Personal or Sensitive Information?

We do not rent or sell your Personally Information in personally identifiable form to anyone.

However, we may aggregate and share de-identified Personal Information with third parties as described in this section:

Third-Party Services: Our services allow you to automatically transmit Third Party Account Information to your Services profile or to automatically transmit information in your Services profile to your third party account, e.g. logging into our Services with your Google account, or integrating our services with Slack. We have no control over the policies and practices of any third party or their privacy practices. If you choose to use any transaction or service relating to these third parties, please review their privacy policy and data handling practices.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. For example, we may use a payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Protection of Company and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others.

How Does Simplata Keep Customer Information Secure?

Customer accounts are protected by a password.  You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and All Sensitive and Personal Information we hold, but unfortunately, we cannot guarantee complete security.  Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Where Is Personal and Sensitive Information Stored?

We, and our third-party service providers, process and store your Personal Information in the United States. This means it may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.